Legal

Privacy Policy

Effective date: 1 June 2026

Use of the Services is also governed by our Terms and Conditions.

1. Who we are

Kiosk POS ("Kiosk POS," "we," "us," or "our") provides point-of-sale, inventory, reporting, and team management tools for businesses. This Privacy Policy explains how we collect, use, share, and protect personal data when you use our website, applications, and related services (collectively, the "Services").

By using Kiosk POS, you agree to this Privacy Policy and our Terms and Conditions.

2. Information we collect

We may collect the following categories of information:

Account and organization information

Name, email address, authentication details, business or organization name, profile settings, team member names, roles, invitations, and access permissions.

Transaction and operational data

Sales and checkout details, product and inventory records, pricing, stock adjustments, register sessions, payments, receipts, and analytics generated from your use of the Services.

Billing and subscription information

Plan and subscription status, and payment processor metadata (for example, customer or subscription identifiers). We do not store full payment card numbers or card security codes in our systems.

Authentication and security data

Login events, session data, device and browser metadata, IP addresses, security logs, and audit or activity logs used for accountability.

Support and communications

Messages you send to support and operational email metadata such as delivery status.

Technical data

Diagnostics, error logs, performance signals, cookies or local storage where applicable, and offline queue or cache data used for reliability features.

3. How we use information

We use information to:

  • Provide, operate, and maintain the Services
  • Create and manage user accounts and organizations
  • Process sales, inventory, and reporting features
  • Authenticate users and enforce role-based permissions
  • Send transactional communications (such as invitations and account notices)
  • Process subscriptions and billing
  • Detect, investigate, and prevent fraud, abuse, and security incidents
  • Comply with legal obligations
  • Improve product performance and user experience

We do not sell personal information.

4. Legal bases (where applicable)

Depending on your location, we process personal data under one or more legal bases: performance of a contract, legitimate interests (such as security and service improvement), consent where required, and compliance with legal obligations.

5. Payments

Payments are processed by third-party payment providers (such as Stripe). Card details are collected and processed directly by the payment provider under their own privacy policy and security standards. We may receive limited billing metadata to manage your account and subscription.

6. Third-party services

We use service providers for hosting, authentication, database storage, analytics, logging, email delivery, and payments. These providers process data on our behalf under contractual and security obligations.

7. Data sharing

We may share data:

  • With service providers acting on our instructions
  • Within your organization based on permissions you configure
  • When required by law, regulation, or valid legal process
  • To enforce our terms or protect rights, safety, and security
  • In connection with a merger, acquisition, financing, or asset transfer (with notice where required)

8. Data retention

We retain data only as long as needed to provide the Services, meet legal and accounting obligations, and support legitimate business needs such as security and dispute resolution. Data may be deleted or anonymized when no longer required.

9. Security

We apply reasonable administrative, technical, and organizational safeguards, including access controls and encryption in transit. No method of transmission or storage is completely secure. You are responsible for keeping your account credentials confidential.

10. International transfers

Your data may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers in accordance with applicable law.

11. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing, request portability, withdraw consent where applicable, or lodge a complaint with a supervisory authority.

To exercise your rights, contact support@kioskpos.shop. We may verify your identity before completing a request.

12. Cookies and local storage

Kiosk POS may use cookies and similar technologies for authentication, session management, security, and performance. Some features, including offline functionality, may use local storage on your device. You can control cookies through browser settings, though disabling them may affect functionality.

13. Children’s privacy

Kiosk POS is intended for business use and is not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children.

14. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and provide additional notice where required by law.

15. Contact us

For privacy questions or requests, email support@kioskpos.shop or visit kioskpos.shop.